Brands tagged with our Home Delivery icon are eligible for home delivery within Malaysia.
Home Delivery Made Easy
Follow these simple steps to have your items delivered to you anywhere in Malaysia!
Ensure the Home Delivery icon is shown on our navigation bar.
Go wild for our non-traveller exclusive items and look out for brands pinned with our Home Delivery icon.
Shop a minimum of RM300 to enjoy free shipping nationwide.
Finally! Sit back and let us deliver your parcel straight to your doorstep.
Frequently Asked Questions
Here is everything you need to know about our Home Delivery service to make your digital airport shopping experience easier.
Home Delivery services are currently only available within Malaysia and for ordered items that are tagged with the Home Delivery icon.
Deliveries are made to all addresses within Malaysia only. International deliveries are currently unavailable.
Yes, we deliver to all hotels in Malaysia. However, deliveries will only be made to the Hotel Reception or Concierge. Please do inform the Hotel Reception or Concierge of your pending delivery. Your order will be deemed as delivered once it has reached the Hotel Reception or Concierge. We will not be liable for any reported lost or stolen parcels.
Once your order status is ‘Completed’, your tracking details will be sent to you via email or WhatsApp message.
You may receive your order at least 2 to 30 working days from your date of purchase. Kindly note that there will be no deliveries made on Sundays and Public Holidays.
Unfortunately, at present, we do not provide Express Home Delivery service.
Unfortunately, the delivery address can’t be changed once the order has been placed.
Should this unfortunate event occur, please notify us immediately via the ‘Contact Us’ web form. Any changes will be subjected to additional costs and availability of our courier partner. Kindly take note that our courier partner might charge an additional cost for undelivered parcels with wrong or invalid addresses.
We will not be liable for any lost or stolen parcels should it be delivered to the wrong address. Do remember to check your delivery address again before submitting your order.
If we attempt to deliver your parcel but you are not present to receive it, we will re-deliver it to you on the next available date.
However, if this unfortunate occurrence happens more than two (2) attempts, you must personally collect your items at our courier partner’s hub.
If your order fails to reach you in time or arrive at all, please email us via the ‘Contact Us’ web form and we will get back to you as soon as possible.